About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

About the Role

Work Schedule: Monday to Friday 9:00 AM - 5:00 PM EST.

We’re looking for a People Coordinator to support our growing People Team. This role is critical to delivering a world-class candidate and employee experience by supporting both recruiting coordination and key HR processes.

Most of your work will focus on recruiting coordination—scheduling interviews, managing candidate communication, and ensuring the hiring process runs smoothly. You’ll also help with onboarding, documentation, and maintaining accurate data across our systems.

This is an excellent opportunity for someone who is detail-oriented, process-driven, and eager to grow their career in People Operations or Talent Acquisition within a fast-scaling U.S. healthcare tech company.

Key Responsibilities

Recruiting Coordination

• Schedule interviews across multiple time zones while ensuring clear communication and a positive candidate experience.
• Partner with recruiters and hiring managers to support interview logistics and candidate follow-up.
• Keep our applicant tracking system up to date by posting roles, moving candidates through stages, and maintaining clean data.
• Communicate with candidates promptly and professionally throughout the hiring process.
• Track recruiting metrics and help prepare reports on hiring progress.

People Operations Support

• Support new hire onboarding by ensuring all documentation, systems access, and compliance requirements are completed accurately.
• Maintain employee data across HR systems.
• Assist with HR projects and compliance tracking for employees.
• Manage digital filing and recordkeeping for employee documentation.
• Help identify and implement process improvements that make our People operations more efficient.

The requirements

• Bachelor’s degree preferred, or equivalent combination of education and experience. 1–2 years of experience in recruiting coordination, HR administration, or related operations role in a US-based tech company.
• Proficiency with applicant tracking systems (e.g., Ashby, Greenhouse, Lever). Strong familiarity with Google Workspace (Docs, Sheets, Calendar).
• Excellent written and verbal communication skills, with the ability to interact professionally with candidates, employees, and leaders.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Process-oriented, proactive, and eager to learn. Comfortable navigating ambiguity and helping improve workflows as we scale.

Our Values

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
   
   
2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
   
   
3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
   
   
4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
   
   
5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – global team members are eligible for an annual company performance bonus.
• Generous paid time off. We provide 15 days of paid time off that allow you to recharge, along with 10 paid company US holidays.
• Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
• Set Up for Success. We provide a company-issued laptop to support you in your role.
• Growth Opportunities. Build your leadership skills while working with teams in various markets across the US.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.