Product Advocate
Airbyte
Opportunity
Airbyte is seeking a Product Advocate to join our Marketing team. Your focus will be on helping prospective users understand and find success with our product.
This role sits at the intersection of sales, product, and technical support, and may be especially appealing to candidates who want to blend technical fluency with customer engagement. It’s similar to an inbound SDR role at a B2B tech company, but with a deeper focus on product implementation and technical understanding.
You might be a great fit if you’re:
- An aspiring solutions engineer with a strong interest in customer interaction and sales strategy
- A former technical support specialist eager to move into a more externally-facing, consultative role
- A B2B sales professional with a background in engineering, bootcamp training, or hands-on experience with data tools
Externally, you’ll be working with data engineers and practitioners in the data integrations space and helping them with best practices, platform utility, demos, connections configuration, and basic use cases.
Internally, you will work closely with the sales, business development, product, and technical support functions in order to achieve better qualification, deeper product understanding, quicker deal cycles, and funnel product feedback.
Your success will be measured by your ability to grow our sales qualified pipeline across our self-serve user base and through handling inbound requests. This is a unique opportunity to take your career to a new level and have immediate impact in the rapidly growing data infrastructure sector. You will be on the ground floor of a rapidly growing Series B startup with an array of opportunities for career growth and advancement.
What You’ll Do
- Act as a technical first-responder and develop deep expertise in the nuances of data movement via Airbyte, helping users troubleshoot and understand connector behavior, configuration, and best practices.
- Qualify prospects and demo the Airbyte platform when appropriate.
- Manage and iterate on warm automated outbound campaigns.
- Work directly with external technical counterparts (Head of Engineering, Data Engineering Leads, Analysts, etc.) to scope Airbyte engagements.
- Work directly with Airbyte sale team, and technical support to ensure customer success.
- Frequently demonstrate the use and best practices of Airbyte’s product internally and externally.
- Thoroughly document technical requirements, workflows, and functionality of prospects.
- Communicate feature requests and competitive intelligence internally.
- Represent and evangelize Airbyte externally at conferences, road shows, and customer events.
What You’ll Need
- 2+ years of experience with modern data infrastructure - cloud applications and databases, APIs, ELT, warehouses, etc.
- Technical expertise (either degree or bootcamp) that will enable you to continuously deepen your understanding of Airbyte’s technology while supporting and guiding prospects toward success.
- Strong interpersonal and presentation skills.
- You share our values.
- Bonus points:
- Some experience in a customer-facing technical role at a B2B tech company.
- Direct experience and comfort with B2B marketing technology (Salesforce, Hubspot, Outreach, etc.)
- Demonstrated success in a high-growth startup environment.
- Solid understanding of one or more modern scripting languages and/or popular programming languages.
Location
- San Francisco. Onsite 4x/week.
Salary
- $75,000 - $100,000 Base + a generous equity package, and benefits listed below for US Market.
We Provide
The benefits listed below are for U.S. employees.
- Relocation - should you apply to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well.
- Unlimited paid time off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life.
- Parental leave (for new parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy.
- Sponsored travel - Airbyte has a partially distributed team and we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in-between to allow you to collaborate with your team in person on a regular basis.
- Open book policy - we will pay for books you purchase for your professional and career development.
- Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
- Competitive benefits package for employees - including:
- Blue Shield or Kaiser Medical Insurance
- Airbyte covers 100% for both employees and dependents
- Dental (including child & adult ortho) & Vision Insurance
- Airbyte covers 100% for both employees and dependents
- Life and AD&D Insurance
- Airbyte covers 100% for employees
- Short-term Disability Insurance
- Airbyte covers 100% for employees
- Long-term Disability Insurance
- Airbyte covers 100% for employees
- Blue Shield or Kaiser Medical Insurance
- Healthcare insurance stipend - for those outside the U.S. whose countries do not provide it for free.
- 401k - for U.S. based employees.
- FSA - flexible spending account for U.S. based employees.
- Work visas - we currently sponsor H1B transfers, TN visas, and green cards. All other visa requests will be discussed on a case by case basis to determine if we can sponsor.
Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.