Since 2023, Anduril UK has experienced rapid growth, introducing world-leading software-first, hardware-enabled systems to the UK Ministry of Defence and other government agencies. Our exemplar programme of Maritime Sentry Towers (MST), has been developed and delivered in close partnership with the UK government and sovereign British industry, fundamentally changing how border security and surveillance capabilities can be employed by UK authorities. Additionally, Anduril UK has expanded its portfolio to include the ALTIUS-600, a versatile autonomous aerial system, and Seabed Sentry, an advanced underwater surveillance platform. These systems, along with others, position Anduril UK to provide a broad range of software and software-enabled hardware products to meet the UK's defence and security needs as outlined in the 2023 Integrated Review Refresh and Defence Command Paper.

World-leading technology like MST, ALTIUS-600, Seabed Sentry, and many of the other autonomous systems that will underpin the UK's technological future rely on modern C4 systems. These systems can integrate and fuse data across distributed systems, nodes, and networks to enable timely command decision-making. Anduril's open architecture Lattice operating system is an AI-powered software platform that transforms thousands of data streams into actionable information for operators at all levels.

As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, and networking technology to UK defence and security personnel in months, not years. Our focus is on rapidly delivering innovative solutions that enhance the UK's defence capabilities, support its industrial strategy, and contribute to its position as a science and technology leader.

ABOUT THE TEAM

The Mission Operations (MOPs) team is responsible for managing the execution, growth, and success of our customer accounts. Working across product, engineering, sales, and logistics teams, our Mission Operations Engineers own the customer relationships and develop, plan, and deploy Anduril products in support of their missions. They work side-by-side with customers to understand their specific problem sets and then shape Anduril’s offerings alongside our engineering teams to fit the mission needs. Because the problems we solve are uniquely challenging, our Mission Operations Engineers naturally gravitate toward finding solutions and are adept at navigating organizational hurdles. They are ultimately responsible for customer and mission success and therefore play a critical role in the shaping and future of Anduril Industries.

ABOUT THE JOB

• Communicate Anduril’s value to customers, partners, competitors, and the interested public. Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so.
• Serve in a customer-facing Account Manager capacity, working directly with UK and European defence ministries to develop and deploy Anduril systems to meet customer and operational needs. Own the delivery of contract deliverables to include the development and implementation of performance metrics, writing technical reports, and creating user engagement roadmaps.
• Develop a deep understanding of the existing and prospective client base, know the current or planned programmatic and technical roadmaps, and understand the competitive landscape in region.
• Design and implement user feedback loops to gather, triage, and prioritise requirements identified through the employment of Anduril systems in training, exercise, and operational scenarios.
• Provide input to program and engineering teams to drive the development of product features and configurations that enhance or greatly improve the employment of Anduril systems.
• Collaborate closely with Business Line Operations and Engineering leads to develop and execute coordinated campaigns to capture new business opportunities in the UK and Europe. Inform product development through ongoing engagement with clients and translation of client challenges into material solutions.
• Support opportunities with foreign partners led by Anduril’s regional teams by leveraging an understanding of UK and European defence priorities.

WHAT YOU’LL DO

1. Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer.
2. Grow our business through customer success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our customers to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril’s technology can make them more effective. Understanding Anduril’s value proposition and articulating how we can have an impact on a customer’s problem set, from the executive level to the end user, is critical to positioning Anduril for the future.
3. Shape our products to meet mission needs. Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process.
4. Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers.

REQUIRED QUALIFICATIONS

1. Mission First Mindset. We put the needs of the mission and our customers first and understand that the US and its allies have no preordained right to victory in any future conflict. We actively seek out opportunities to better understand our customers’ mission needs, with a goal to build the best possible products for the warfighter and radically evolve our national and international defense capabilities. We push ourselves and the limits of our capabilities in the pursuit of this goal.
2. Ownership Mentality. We’re looking for owners; those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. We empower our Mission Operators to quickly assume high levels of responsibility and entrust them to actively own their account and shape its success. Our Mission Operators are just as comfortable helping to shape a proposal or pitch a new customer as they are working with engineers on new features or deploying products in the field.
3. Technical Aptitude and Intellectual Curiosity. We are first and foremost a technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see beyond simple cause and effect relationships to really understand how complex systems operate? Do you actively seek out opportunities to educate yourself? These capabilities form the foundation of our product offerings, so we are looking for those who are comfortable communicating technical concepts and can articulate them in the context of the customer’s mission.
4. Structured Thinker and Problem Solver. Leading technical programs requires clear communication and well thought-out plans. We are looking for assertive communicators who bring a thoughtful perspective and honest dialogue. A solution-driven approach, the ability to distill complexity into its essential, digestible components, and the ability to supervise execution are critical to ensure mission success.
5. High Value Team Member. Do you enjoy working as part of a team? At Anduril, the path to success weaves through the organization - account teams, engineering, logistics, technical operations, and more. It requires humility, an eagerness to learn, and empathy toward your fellow team member. We assume best intentions and empathize with customers just as we do with our colleagues. Can you develop rapport at both the user and executive levels? Do you enjoy sharing successes? We are a low ego group that promotes teamwork and collaboration to bring about success.
6. 360 Degree Leader. We are a flat, non-hierarchical organization with a matrix structure that is dynamic and evolving. We expect you to be self-aware enough to recognize your position of unstated leadership within the company. You should have a demonstrated ability to lead and influence people through both formal and informal constructs and in situations where there is lack of clarity across teams. Finally, we need people who identify gaps and breakdowns and solve them immediately, rather than point them out and step back. You should also seek 360 feedback to help inform your growth trajectory as a leader.
7. Diversity & Inclusion. Our mission is reshaping our world. And at the heart of our mission is our people. Their diversity is our strength. They reflect the world in which we do business and the communities in which we live. We celebrate diversity and welcome applications from people of all walks of life, and encourage you to confidently share your unique experiences with us.
8. UK Clearance. Eligible to obtain and maintain UK clearance.

PREFERRED QUALIFICATIONS

• Engineering or technical degree, or experience in a technical role strongly preferred
• Travel up to 75%
• Experience translating and decomposing technical concepts into operational requirements and performance specifications
• Experience and familiarity with operational planning, targeting, and fires systems and workflows
• Prior military or government acquisition and/or government contracting experience in the UK and Europe