Deployment Quality Specialist
Base Power Company
Location
Austin
Employment Type
Full time
Location Type
On-site
Department
Deployments
About Base
Base is building the foundation of American power. The grid is the largest, most complex machine in the world. Yet it’s aging, struggling to keep up with today’s demand, and is unprepared for our electrified future.
Base is modernizing the grid as the first engineering-led, technology-driven power company. We’re deploying a nationwide network of distributed batteries that strengthens critical infrastructure and saves Americans money.
Our team of engineers, operators, creatives, technicians, and electricians design and deploy systems at speed. If you want to tackle the problem that will define this century and shape the future of American energy, now is the time. Join us.
About the Role
Base Power Company is seeking a detail-oriented and analytical Deployment Quality Specialist to ensure the highest standards of our battery installations. This role is responsible for the critical final review of all installation projects, verifying that each meets our quality benchmarks and complies with all relevant codes.
The Deployment Quality Specialist will analyze close-out photos, manage rework processes for any deficiencies, and maintain key metrics on installer performance. This position is essential for upholding our commitment to excellence, ensuring system safety and reliability, and driving continuous improvement among our installation partners.
What You'll Do
Review install close-out photos and documentation to verify quality and adherence to installation standards.
Identify installation defects, compliance issues, or deviations from the initial design.
Create, assign, and manage rework tickets to ensure timely and effective resolution of installation deficiencies.
Track and analyze installer performance metrics to identify trends, training needs, and areas for improvement.
Communicate effectively with installation partners regarding quality expectations and required corrective actions.
Maintain a comprehensive database of installation quality records and rework activities.
Provide feedback to the Site Planning and Engineering teams to help refine installation standards and prevent future issues.
Develop and update quality control checklists and documentation for the installation process.
Report on key quality metrics and installer performance to management.
What You'll Bring
2+ years of experience in site survey review, electrical installation, quality control, or a related technical field.
Proficiency in interpreting technical drawings and creating detailed diagrams.
Excellent analytical skills with the ability to meticulously review visual data from photographs.
Strong organizational skills and the ability to manage multiple tickets and priorities simultaneously.
Exceptional attention to detail and a commitment to high-quality work.
Proficient with computer software, including ticketing systems and data tracking tools.
Preferred Skills
Experience in a quality assurance or quality control role.
Experience with solar, battery, or EV charger installations.
Familiarity with performance management and vendor score-carding.
Certification in electrical or solar installation.
Knowledge of specific local electrical codes.
Strong problem-solving and root cause analysis skills.
Our Values
We’re building a winning culture and we’re looking for people who are up for the challenge. Here’s what we expect from day one:
In-Person Only: We work full-time in the office. No hybrid. No remote.
Challenge the Status Quo: Question assumptions. Fix broken systems. Principles > rules.
Move Fast: Focus on what matters, act quickly, and learn by doing.
Give & Get Feedback: Be direct, be humble. Challenge ideas–including your own.
Own the Outcome: Take full responsibility. Deliver results. No excuses.
Act Like an Owner: Be resourceful, mindful of impact, and committed to the business.
Be Decisive: Drive clarity. Make bold calls with imperfect info.
Bring the Intensity: This is not a 9-to-5. We're building something hard which requires real commitment.