Patient Onboarding Specialist
Cadence Solutions
This job is no longer accepting applications
See open jobs at Cadence Solutions.See open jobs similar to "Patient Onboarding Specialist" Thrive Capital.At Cadence, we believe that a better quality of life – for both our patients and employees – begins with better care.
Cadence helps the nation’s most patient-centric health systems deliver more consistent, proactive healthcare to patients every day. Cadence’s remote patient monitoring and intervention solution couples powerful technology with clinical excellence to provide patients with precise, personal care at home. Whether you are a Product Manager, Registered Nurse, Staff Engineer, or Nurse Practitioner, your work will directly impact the quality of life for Cadence patients.
The Cadence Health team seeks a remote onboarding agent to lead initial engagement and education sessions with patients referred to Cadence at our partners’ clinics. These activation conversations educate patients about Cadence’s remote monitoring program, training patients to use their monitoring devices (e.g. cell-enabled blood pressure cuffs, weight scales, and glucometers), and documenting relevant patient data. The agent is our first impression to the patient, bridging the relationship between their provider and our care team.
The schedule for this position is Monday-Friday 8 am- 5 pm.
WHAT YOU’LL NEED:
- Active Certification as a Medical Assistant (AAMA, NCMA) or Associate Degree in Medical Assisting.
- 1+ year of experience working as a Medical Assistant, ideally working closely with Medicare patients in home health, discharge planning, in clinic setting, or other healthcare services.
- Ability to build trust with and activate referred patients, and teach them about Cadence’s remote patient intervention program.
- Ability to answer all questions about Cadence’s program, devices, and platform.
- Empathy, patience, and enthusiasm delivering a fantastic patient experience.
- Excellent verbal and written communication skills.
- Tech-savviness, experience working with EHRs and interest in becoming an expert on a new platform.
- Ability to thrive in a self-driven, remote environment founded on trust, autonomy and direct communication & feedback.
- Willingness to support patient phone outreach as needed.
WHO WE ARE:
- Seeks responsibility — can be trusted and empowered to make decisions and deliver results.
- Loves rolling-up sleeves and going from 0 to 1 — everyone, no matter how senior, contributes meaningfully.
- Extraordinarily candid — delivers and receives feedback with integrity.
- Exceeds expectations — goes above and beyond for co-workers, patients, clinicians, hospitals, and communities.
- Never satisfied — keeps iterating & improving and embraces a growth mindset.
- Values speed & quality — understands that both can be done!
WHAT YOU’LL GET:
Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
- Company culture all about impact, shared growth mindset, empowerment, and integrity
- An opportunity to help improve the quality of life of millions of Americans
- Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
- Competitive salaries
- Medical, dental, and vision insurance
- OneMedical (in-person primary care), TelaDoc (virtual primary care), and TalkSpace (online mental health services) memberships
- Discounted ClassPass memberships
- Competitive PTO
- 401K and 401K match
- Onboarding stipend for remote equipment and home office setup or onsite equipment
- Paid Parental Leave
- Charitable Donation Match program
- Expected compensation range: $20 per hour plus commission ($60,000 OTE)
- Location: Remote
We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. We also require full vaccination, including a booster, with an FDA-approved COVID-19 vaccination for all employees. Cadence provides reasonable accommodations to applicants and employees with a qualifying disability or conflict with a sincerely held religious belief unless doing so would cause undue hardship or fail to eliminate a direct threat.
This job is no longer accepting applications
See open jobs at Cadence Solutions.See open jobs similar to "Patient Onboarding Specialist" Thrive Capital.