Thrive Capital Portfolio Careers

Console
Console
console.co

Locations

San Francisco, CA, USA

industry

Internet Services

Size

1 - 10 employees

Stage

Other

Console helps IT teams automate support requests directly in Slack using AI that is trained on your existing KB, app matrix, company policies, etc. Anything that can't be automated is seamlessly handed off to a human agent in your existing help desk. We're currently able to deflect 55%+ tickets across our customers, automating things like: access requests, KB search & surfacing, password / MFA resets, group management, team routing, etc.

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