Customer Relationship Marketing CRM Strategy Co-op - Fall 2025

Fanatics is currently looking for a CRM Intern who will support all aspects of email marketing including, but not limited to: campaign planning, creative design, copywriting, reporting & analysis, proofing, and project management. The ideal CRM Intern will be equally effective working as part of a team and in self-guided activities. This person should be able to handle steady ongoing work streams as well as being able to balance working on short term imperatives that come up. This person should be comfortable learning the ins and outs of the businesses they are responsible for and increase their responsibilities over time to better support those businesses. The primary responsibilities of a CRM Intern are as follows:

• Support the day-to-day and hands-on execution of email marketing programs across multiple brands including strategic campaign planning, copywriting, creative coordination, testing and deployment.
• Works closely with Business Management teams for campaign planning, project manage email creative briefs and gathering of content and assets for marketing campaigns.
• Works closely with CRM Operations team for campaign deployment and execution of daily marketing campaigns and hot markets. Perform quality assurance checks of all marketing emails to ensure compliance with email campaign and project briefs, internal creative and branding guidelines, proper tracking and email best practices.
• Produces various weekly & monthly reports, analyzing email performance and effectiveness. Draws conclusions and develops recommendations for improvement.

MINIMUM REQUIREMENTS

• Strong analytical and problem solving skills
• Proficiency in Microsoft based programs (Excel and PowerPoint)
• Strong organization skills, able to manage multiple work streams simultaneously
• Strong interpersonal skills; excellent written, verbal and listening communication abilities
• Strong team collaboration skills
• Must be motivated, detailed oriented with a willingness to learn
• Ability to work in a dynamic and fast paced environment

DESIRABLE REQUIREMENTS

• Retail or eCommerce Experience
• Intense passion for the Professional Sports Leagues and Sports Licensed industry
• Knowledge of HTML
• Knowledge of web analytics techniques and tools