Operations Supervisor (Bilingual)

Role Overview : Fanatics is seeking energetic and analytical Operations Supervisors! We have an intimate and modern 210K sq ft environment specializing in custom sports jersey manufacturing in Fairdale, KY near National Turnpike. In this job you will play a vital role in assisting the organization with team growth as well as strategic and tactical business support. We care deeply about protecting and growing the best company culture possible while continuing to exceed business expectations.

how you will make an impact:

• Supervise all shipping, receiving, and MTO (Made to Order) processing.
• Maintain a high degree of visibility and access to employees on distribution center floor throughout the shift.
• Maintain department standards for productivity, reliability, and accuracy.
• Review, prioritize, and organize all operational activities during shift.
• Perform and navigate workflow math for production monitoring, planning, and reporting.
• Forecast staffing needs to meet demands of the business and help with interviews and hiring.
• Train, motivate, coach, reward, and manage the team being supervised.
• Maintain and grow a great team culture.
• Resolve personnel issues by partnering with the HR Manager and Ops Leadership.
• Coordinate with the HR Manager and/or Ops Leadership team to manage personnel issues including but not limited to vacation approvals, timecard approval, daily and weekly overtime, hiring, and training.
• Develop on-going process improvements to drive departmental efficiency.
• Assist Ops Management with the development and implementation of policies and procedures.
• Maintain and create various reports and correspondence.
• Maintain a working knowledge of all operating systems pertaining to the work area.
• Maintain safety programs and all required safety training for the team while always ensuring compliance with safety guidelines.
• Perform other related duties as assigned by management.
• Maintain accountability for employee Performance, Quality and Development.

what you bring to the team:

• Ability to perform and navigate workflow math for production monitoring, planning, and reporting.
• Ability to successfully gather and analyze large amounts of data to develop and execute business plans.
• Proficiency in Microsoft Office Applications (such as Excel).
• Previous experience leading teams
• An associate degree and/or 1-3 years of very relevant experience leading teams.
• A bachelor's degree is a preferred.
• Fluency in both English and Spanish is required.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work and What’s required:

• Ability to travel up to 15% of the time for partner meetings, events, and other related activities.

What’s in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes.

• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.