Sales Operations Coordinator, APAC - Fanatics Collectibles

Fanatics Collectibles is seeking a detail-oriented, proactive, and highly organized Sales Operations Coordinator to support its growing business across the APAC region. This role will play a critical part in ensuring operational efficiency and seamless coordination between internal departments and external stakeholders across multiple markets. The ideal candidate will focus on driving sales operational excellence, facilitating cross-border communication, and supporting commercial execution. While some order management responsibilities will remain, the primary emphasis will be on regional sales operations and process enablement. This is a full time role, in the designated office 5 days per week.

Key Responsibilities

• Collaborate with cross-functional teams including Sales, Marketing, Pricing, and Logistics to gather inputs and timelines for new product launches across APAC markets.
• Maintain accurate sales and operations documentation, coordinating between Fanatics Collectibles’ Hong Kong entity and global business units.
• Support the Sales Director in liaising with third-party providers to ensure accurate sales orders, invoicing, and compliance across multiple markets.
• Act as a central point of contact for all administrative and operational tasks related to sales execution, serving internal teams and regional partners.
• Ensure consistency in data entry, reporting, and system usage across internal business platforms, with a focus on improving data integrity and visibility.
• Provide sales reporting, forecasting support, and ad-hoc analysis to aid strategic and commercial decision-making.
• Monitor and manage sales-related timelines, ensuring deliverables are met across diverse APAC markets.
• Identify opportunities for process improvement and drive enhancements in workflows related to sales operations and regional coordination.

Qualifications and Experience Required

• Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field.
• Minimum of 2–4 years of experience in sales operations, regional coordination, or commercial support within a multinational or APAC-focused environment.
• Proficiency in Microsoft Excel and other Microsoft Office tools; familiarity with business management and ERP software systems is a strong plus.
• Bilingual fluency in English and at least one major APAC market language (Mandarin, Cantonese, Japanese, or Korean preferred).
• Exceptional attention to detail and a high degree of accuracy in administrative and operational tasks.
• Strong interpersonal and communication skills, with the ability to work collaboratively across countries, time zones, and departments.
• Demonstrated ability to prioritize, multitask, and adapt in a fast-paced, evolving environment.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.

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