At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ROLE OVERVIEW

The Team Services Coordinator supports the day-to-day operational execution of College and NFL partner programs by coordinating orders, monitoring inventory, and facilitating communication across internal teams. This role plays a critical part in ensuring service commitments are met by providing organized, timely support to partners and by proactively identifying risks that could impact fulfillment. The coordinator works closely with Planning, Manufacturing, Distribution, and other cross-functional partners to help deliver a consistent, high-quality service experience throughout the season.

HOW YOU WILL MAKE AN IMPACT

• Support College and NFL partners by providing timely, accurate coordination and issue resolution to ensure a high level of service
• Coordinate and track orders to ensure products are processed, documented, and delivered in line with service commitments
• Partner with Manufacturing, Distribution, and Planning teams to surface and resolve potential product delays or service issues
• Help identify and troubleshoot operational challenges that could affect contractual obligations, escalating when appropriate
• Contribute to the execution of the departmental calendar, ensuring key milestones and seasonal priorities stay on track
• Support cross-functional collaboration that enables consistent service levels during peak College and NFL seasons

WHAT YOU BRING TO THE TEAM

• A service-oriented mindset with the ability to support external partners and internal stakeholders effectively
• Strong organizational skills and attention to detail, enabling you to manage multiple priorities simultaneously
• Clear and professional communication skills, both written and verbal
• The ability to work collaboratively across functions, including Planning, Operations, Manufacturing, and Distribution
• A proactive approach to problem-solving, with comfort escalating issues and asking questions when needed
• Strong analytical skills with comfort working with data, order tracking, and reporting to support operational decision-making
• Reliability, adaptability, and a willingness to support team priorities as business needs evolve

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

WHERE YOU'll WORK AND WHAT'S REQUIRED

• Travel may be required periodically to support College and NFL partner needs during peak seasons or special events
• Work schedules may flex at times to support seasonal demands tied to College and NFL calendars

WHAT'S IN IT FOR YOU:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes.
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.