At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ROLE OVERVIEW

The Product Support Specialist, Major Events plays a critical execution role in supporting the end-to-end product lifecycle for Fanatics’ most visible global sporting moments — including FIFA World Cup, Super Bowl, and LA28. This role partners closely with Merchandising, Product Development, Planning, Sourcing, Operations, and Licensing to ensure product information is accurate, timelines are met, and assortments are production-ready for high-volume, event-driven retail environments. Major Events operate on fixed launch dates with no margin for delay. This position ensures the details are flawless and the process runs smoothly.

HOW YOU WILL MAKE AN IMPACT:

Product Execution & Data Accuracy

• Support end-to-end product setup and maintenance across multiple Major Event assortments

• Maintain accuracy of product data including SKU creation, costing, specs, attributes, and system uploads

• Ensure all product information aligns across PLM, ERP, OpsSuite, and retail systems

• Track product milestones from concept through production readiness

Calendar & Timeline Management

• Maintain detailed development and launch calendars tied to event milestones

• Monitor sample approvals, licensing submissions, and production deadlines

• Escalate timing risks early and coordinate cross-functional alignment

Cross-Functional Coordination

• Partner with Buying, Product Development, Planning, and Sourcing to ensure product readiness

• Support alignment between factories, vendors, and internal teams

• Coordinate documentation for licensing approvals and brand compliance

Inventory & Allocation Support

• Assist with allocation accuracy and event-level assortment validation

• Support tracking of inbound product, launch readiness, and inventory flow

• Ensure event assortments are correctly configured for venue deployment

Process Improvement & Risk Management

• Identify breakdowns in communication, documentation, or timelines

• Proactively recommend solutions to prevent launch disruption

• Support post-event recaps and documentation of learnings

WHAT YOU BRING TO THE TEAM:

• 2–4 years of experience in Merchandising, Product Development, Planning, or Retail Operations

• Strong attention to detail with high accuracy in product data and documentation

• Ability to manage multiple timelines across concurrent events

• Strong organizational skills and disciplined follow-through

• Comfort working in fast-paced, deadline-driven environments

• Clear communicator with the ability to collaborate cross-functionally

• Proficiency in Excel and familiarity with product lifecycle or inventory systems

• Solutions-oriented mindset with ability to anticipate operational risks

• Experience supporting licensed or branded apparel

• Exposure to event-driven retail environments

• Experience working with global vendors or factories

Where You’ll WORK

• This role is based at our Irvine, CA location.
• Travel to vendor meetings, market appointments, and industry events as needed.

What’s in it for you

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

The salary range for this position is $80,500-$95,000/year, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

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The Product Support Specialist, Major Events plays a critical execution role in supporting the end-to-end product lifecycle for Fanatics’ most visible global sporting moments — including FIFA World Cup, Super Bowl, and LA28. This role partners closely with Merchandising, Product Development, Planning, Sourcing, Operations, and Licensing to ensure product information is accurate, timelines are met, and assortments are production-ready for high-volume, event-driven retail environments. Major Events operate on fixed launch dates with no margin for delay. This position ensures the details are flawless and the process runs smoothly.