People Operations Coordinator
Plaid
Administration, People & HR, Operations
San Francisco, CA, USA
Posted on May 17, 2025
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid’s People Operations team sits on the People Experience Team, which consists of People Operations and People Partner / HR Business Partners. The People Operations team is the backbone of our employee experience.
Our team is responsible for ensuring that core programs run efficiently, consistently, and in compliance with company policy and legal requirements. This includes owning and evolving processes such as onboarding and offboarding, employee data management, immigration and global mobility, and more.
Responsibilities
- Serve as a first point of contact for employee inquiries, ensuring timely and accurate responses or proper routing to the appropriate team.
- Support the execution of onboarding and offboarding processes, ensuring a smooth experience for employees and internal stakeholders.
- Collaborate with the People Operations Generalist and People Partners to manage day-to-day HR administration.
- Partner with HR teams such as HR Systems & Analytics team to maintain accurate and consistent employee data.
- Regularly audit and update employee information across HR systems (e.g., Workday) to ensure data integrity.
- Maintain and improve internal documentation, including our employee knowledge base and operational process guides.
Qualifications
- 1-3 years of experience in People Operations or HR.
- Strong attention to detail and ability to handle sensitive data.
- Process oriented / good organizational skills.
- Strong ownership mentality to take a request and run with it.
- Experience working with HRIS platform.
- Familiarity working with data.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.