<div> <div> <div> <h2>Location</h2> <p>US, Canada</p> </div> <div> <h2>Employment Type</h2> <p>Full time</p> </div> <div> <h2>Location Type</h2> <p>Remote</p> </div> <div> <h2>Department</h2> <p>CS</p> </div> </div> <div> <div tabindex="0" role="tabpanel" aria-labelledby="job-overview" id="overview"> <div> <p>turbopuffer is looking for someone to help our customers succeed.</p> <p><strong>what you'll do:</strong></p> <ul> <li><p>debug customer issues, optimize queries</p></li> <li><p>write examples for our docs</p></li> <li><p>live in customer slack channels, helping to solve problems</p></li> <li><p>own customer outcomes</p></li> </ul> <p><strong>must have:</strong></p> <ul> <li><p><strong>typist</strong> - you can write well and can explain complex ideas simply</p></li> <li><p><strong>linux</strong> - you're comfortable in terminals and reading logs</p></li> <li><p><strong>python or javascript/typescript</strong> - for reproducing issues and building solutions</p></li> <li><p><strong>human</strong> - you build trust and keep things productive when everything's on fire</p></li> <li><p><strong>systematic</strong> - you methodically work through problems until you've found the root cause</p></li> </ul> <p><strong>nice to have:</strong></p> <ul> <li><p>k8s experience</p></li> <li><p>vector search or full-text search background</p></li> <li><p>experience with the major cloud platforms</p></li> </ul> <p><strong>values we live by:</strong></p> <ul> <li><p>overstep &gt; understep</p></li> <li><p>correctness &gt; simplicity &gt; performance</p></li> <li><p>customer traces &gt; first principles &gt; hunches</p></li> <li><p>show &gt; tell</p></li> </ul> </div> <a href="#"></a> </div> </div> </div>

Customer Service

United States

Canada

turbopuffer is a fast search engine that combines vector and full-text search using object storage, making all your data easily searchable. Using only object storage for state and NVMe SSD with memory cache for compute, turbopuffer scales horizontally to handle billions of documents. The system caches only actively searched data while keeping the rest in low-cost object storage, offering competitive pricing. Cold queries process 1 million vectors in 500ms (p90), while warm queries take just 20ms (p50). This architecture means it's as fast as in-memory search engines when cached, but far cheaper to run. Storing data in cache and object storage costs less than traditional replicated disk systems, even for frequently accessed data.

Ottawa, ON, Canada

Turbopuffer

customer engineer

Thrive Capital is a venture capital investment firm based in New York, NY that focuses on media and internet investments.

Thrive Capital Management, LLC

Thrive Capital

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