Senior Billing & Collections Specialist
Wiz
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.
Our Wizards from over 13 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.
SUMMARY
We are seeking a talented Senior Billing & Collections Specialist to join our finance team in the New York office. This role will support the Accounts Receivable process, including collections, customer billing, and close communication with customers. This position reports to the Finance Operations Manager and involves strong collaboration with finance team members and customer representatives. This is a hybrid position, requiring regular in-office presence in New York.
LOCATION
We are focused on candidates located in the New York Metro area but could consider East Coast-based as well.
WHAT YOU'LL DO
- Ensure payments are received and applied in a timely manner in NetSuite and maintain clean AR records.
- Proactively follow up with customers on past due accounts via email and phone and monitor the aging reports.
- Maintain thorough and up-to-date collection notes and documentation in NetSuite.
- Research and resolve invoice discrepancies or customer disputes in a timely and professional manner.
- Collaborate with internal stakeholders such as Sales, Customer Success, and Legal to resolve billing/collection issues, and drive the cash flow.
- Resolve internal and external AR-related inquiries with accuracy and clarity.
- Issue invoices, credit memos, and monthly statements
- Ensure invoices are set up to meet Revenue Recognition standards and other accounting policies.
- Assist with onboarding new customers by ensuring accurate customer setup and billing configurations.
- Support the monthly close process, including AR reconciliations and reporting.
- Identify and suggest process improvements to enhance AR and collections efficiency.
- Participate in ad hoc finance projects and reporting as needed.
WHAT YOU'LL BRING
- BA / BS in accounting or finance preferred.
- Over 3 years of practical experience managing the full accounts receivable cycle, with a strong focus on accuracy and a proactive approach to resolving issues.
- High attention to detail with excellent organizational and follow-up skills.
- Strong understanding of AR and collections best practices and internal controls.
- Experience working with ERP systems, preferably NetSuite.
- Proficient in Microsoft Excel and comfortable with data analysis.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Strong interpersonal and communication skills, both written and verbal.
- Ability to build positive relationships with customers and internal teams.
Benefits
Wiz offers a competitive package of benefits and programs to support you and your family. Below provides a description of our current benefits for employees in the US. Specific benefits may vary by location.
Health & Welfare Benefits
- Medical, dental and vision insurance
- Home Office Setup reimbursement
- Flexible Spending Accounts
- Monthly Connectivity reimbursement
- Employee Assistance Program (EAP)
Financial Benefits
- Short- and Long-term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan (with employer match)
Time Off
- Flexible paid time off + 11 paid holidays
- Paid leave programs, including parental, pregnancy health, medical and bereavement leave
Compensation
Starting compensation will be determined based on various factors, including but not limited to, the candidate's job-related experience, skills and geographic location. Your Talent Partner can share more about the specific salary range during the hiring process.
This role is eligible to participate in Wiz’s equity plan and may also include incentive compensation.
The annual base salary range for this full-time position is listed below.
Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
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